Midway residents, business owners upset over UPS decision to cut delivery days

Republished from WEKU.

Some residents and business owners in a Woodford County city are upset over a decision by United Parcel Service to reduce delivery days. Brian Demers said after his latest order of a box of fresh fish from Alaska, he got a message from the company he’d purchased it from saying the package had been delayed. He said the UPS driver explained why it was late.

“And he said, ‘Hey, I don’t know if it’s good or not. It’s been sitting in the warehouse for the past — for 24-hour delay because we no longer deliver to Midway on Tuesdays and Thursdays.’ So I opened up the package, and sure enough, most of it had already thawed out.”

Demers said the Alaskan company told him they’d replace the fish, which cost about $150. After Demers posted on the Midway Musings Facebook page, other people, including Midway Mayor Grayson Vandegrift, chimed in and Demers said he did a little research.

“From a business sense, it makes sense, but from a personal sense, it’s just another inconvenience of life.”

Vandegrift said he’ll file a formal complaint with the company, but is skeptical it will make a difference in what’s likely a nationwide decision.

WEKU has reached out to UPS for comment.

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Originally published by WEKU.

Republished with permission.

https://www.weku.org/the-commonwealth/2024-07-16/midway-residents-business-owners-upset-over-ups-decision-to-cut-delivery-days